Orders
Can I change or cancel my order after placing it?
You can amend or cancel your order within 30 minutes of placing it — including changing your delivery address, adding items, or cancelling altogether. Just use the "Amend your order" button on your order confirmation page, or in your confirmation...
I haven't received my tracking or order confirmation email — what should I do?
First, check your junk or spam folder — this is usually where it ends up. Still nothing? Get in touch with us, as there may have been an issue with the email address on file, and we can help sort it.
Which currencies can I shop in?
You can shop with us in four currencies: - GBP — ratandboa.com - USD — us.ratandboa.com - AUD — aus.ratandboa.com - EUR — eur.ratandboa.com Look for the currency symbol at the bottom of the site to switch. Just note that some delivery locations...
Why does the colour of my garment look different from what I saw online?
Every photo shows the actual garment you'll receive, but colours can look slightly different depending on the screen or device you're viewing them on. Our printed pieces can also vary a little from image to image, as each one is individually sewn...
Can I purchase your items from a store?
We're currently an online-only brand — you can shop with us at ratandboa.com (GBP), us.ratandboa.com (USD), aus.ratandboa.com (AUD) and eur.ratandboa.com (EUR).